At Wooden Homz, we take great care to ensure that your handcrafted solid wood furniture reaches you safely, on time, and in perfect condition. Below are some frequently asked questions about our shipping and delivery process.
📍 What Are Your Shipping Locations?
We currently ship across the entire India, delivering our premium solid wood furniture to most major cities and towns. If your pin code is not serviceable, our team will contact you with alternate delivery options.
🏠 Can My Delivery Address Be Changed After I’ve Placed an Order?
Certainly! You can update your delivery address by:
📧 Emailing us at support@woodenhomz.com
You can request an address change up to 48 hours before dispatch.
If your order has already been shipped, changing the delivery address may not be possible and could incur redelivery charges.
📦 Can I Track the Progress of My Order?
Yes! Once your product is dispatched, you will receive an email and/or SMS with your tracking details so you can follow the shipment status until it reaches you.
🪑 Can You Help Assemble Furniture?
Most Wooden Homz furniture pieces are either:
Fully assembled, or
Require minimal assembly (which can usually be done without tools).
We do offer assembly support in major cities, and our team will coordinate with you if it’s needed for your order.
🎁 I Want to Ship This Product as a Gift. Can You Gift Wrap It for Me?
Currently, we do not offer a gift wrapping service, but we plan to introduce it soon. Stay tuned — it’s coming your way soon at Wooden Homz!
📐 How Do I Know if the Product Will Fit Through My Stairway, Lift, or Door?
All our product dimensions are clearly mentioned on each product page.
We recommend you measure your entrance, stairway, and lift space before placing an order to ensure the furniture fits easily.
Please note:
Any return due to size misfit will be chargeable.
Our responsibility is to deliver the product to the delivery address, not inside your home or apartment. Customers are requested to make arrangements for movement beyond the drop-off point.
💎 The Wooden Homz Promise
Every item from Wooden Homz is handcrafted, packed, and shipped with the utmost care. From our workshop to your home, we ensure your furniture arrives safe, secure, and beautiful — ready to bring warmth and elegance to your space.
